You may have had some meetings where diio did not attend or could not analyze. Here’s why and how to resolve it:
Archiving Meetings with Errors
Meetings are automatically archived in diio under the following circumstances:
Meeting Without Link: The meeting was scheduled but did not include a video conference link.
Solution: Add the video conference link to the calendar event before the meeting takes place.Delays: The meeting occurred later than scheduled, outside diio's waiting period (8 minutes).
Solution: Re-invite diio from your future meetings view by turning the meeting's switch off and back on.
Access Denied: diio was not admitted to the meeting by the participants.
Solution: Re-invite diio from your future meetings view by turning the meeting's switch off and back on, and ask the meeting organizer to allow access to diio.
No Invitation: The meeting did not include external participants, or it was a recurring meeting, and the "Invite diio" switch was turned off in the Future Meetings view.
Solution: Enable the "Invite diio" switch before or during meetings without external participants or for recurring meetings.
In the "Archived" section located on the sidebar, you will find a list of meetings that were not analyzed along with their corresponding errors.
Need to archive a meeting?
Maybe you had a meeting that wasn’t productive or simply shouldn’t be analyzed. Archiving it is easy, just ask a user with the Leader role to archive it for you.
Got questions? Write to us in the support chat and we’ll help you out.