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How to leave comments and mentions in a conversation

Within the detail view you can leave comments on specific parts of the content: a note, a transcript fragment, a commitment. You can also mention someone from your team with @ so they receive a notification. It is useful for coordinating without leaving diio.

How to add a comment

Open the conversation detail view.

Select the text you want to comment on: it can be part of the Key Notes, a commitment, a section of the transcript, or any other element of the analysis.

A pop-up window opens to write the comment.

Write your observation.

Click save. The comment is associated with the fragment you selected.

How to mention a teammate

Within the comment text, type @ and start typing the person's name. Select them from the list that appears. The person will receive a notification that they were mentioned in that conversation and can access the comment directly.

Where comments appear

Comments remain visible in the exact context where they were left: next to the note, commitment, or transcript fragment you selected.

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