diio can record your meetings in two ways: with the bot, which joins the video call as one more participant, or with the Chrome plugin, which records from your own browser with no extra participant joining.
Which one is available depends on the Recording mode the Admin has set under diio settings › Capture and recording. With the recommended option, "Individual preference", each person decides whether they prefer the bot or the plugin under My preferences › Meetings and chats ("diio bot" or "Prioritize recording with the plugin").
Bot vs. Chrome plugin
Bot. Joins the video call as a participant and records from the cloud. The host must admit it. Works for Zoom, Google Meet and Microsoft Teams, unless your company uses "Chrome plugin only" mode, where the bot doesn't join video calls. It needs the meeting to be on your calendar.
Chrome plugin. Records from your browser, with no extra participant joining. Only works for Google Meet and Microsoft Teams. The meeting organizer sees no bot. It can record meetings that aren't on your calendar.
That last difference is usually the most relevant day to day: if a client sends you a Meet or Teams link over WhatsApp or email and you join without that meeting being on your calendar, the bot has no way of knowing about it. The plugin can record it. See how to record a meeting that isn't scheduled.
How to record a meeting with the plugin
You need the diio Chrome plugin installed and signed in. If you don't have it yet, see how to install and configure it.
Open the meeting in Google Meet or Microsoft Teams from the same Chrome where you have the plugin installed and configured.
Click the diio icon in the browser's extensions bar.
In the popup, you'll see the name of the meeting in progress. Click the blue ● Record Meeting button.
Recording begins. Run your meeting as usual.
When it ends, close the meeting tab. The plugin uploads the recording in the background and diio analyzes it.
Pending recordings
Inside the plugin settings there's a section called Pending recordings. That's where recordings that couldn't be analyzed yet are kept, for one of two reasons:
The upload failed. Because of network issues or other reasons. From there you can retry the upload or delete the file to free up local space.
The participants still need to be identified. This happens when you recorded a meeting that wasn't on your calendar: diio doesn't know who took part or which voice belongs to each person. Click "Complete information" and enter the name and email for each voice.