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How to edit or delete a term from the Company Glossary

You can modify or remove any term from the Glossary when its spelling changes, it falls out of use, or you need to correct it.

Edit a term

Click on the term you want to modify.

Edit the text, pronunciation, or category as needed.

Click "Save". Changes apply to upcoming conversations.

Delete a term

Click on the term.

Click "Delete".

Confirm the deletion. The term will no longer apply to future conversations.

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