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How to Make Sure diio Can Record in Zoom? 📹

Updated yesterday

Allow External Participants to Record a Zoom Meeting

In many teams—especially when meetings include clients, partners, or external consultants—it’s common for someone outside your organization to request permission to record the meeting locally.

By default, Zoom often restricts this. To fix it, the host must enable recording permission requests for external participants.

Below is how to configure it.


1. Enable recording permissions in Zoom settings (recommended)

Zoom allows you to define who can request recording access during meetings.

Step by step:

  1. Log into your Zoom account from a web browser

  2. Go to Settings

  3. Open the Recording tab

  4. Find the section:

Record to computer files

  1. Under “Who can request host permission to record?”, check:

  • Internal meeting participants

  • External meeting participants

This allows people outside your organization to request permission to record.


2. How an external participant requests recording during the meeting

Once enabled, external attendees will see an option inside the meeting Security menu.

During the call:

  1. The participant clicks Security

  2. Selects:

Request Local Recording Permission

This sends a request directly to the host.


3. Approving the request as the host

When a participant requests recording access:

  • Zoom shows a notification to the host

  • The host can approve it immediately

  • Once approved, the participant can start a local recording on their computer


diio Recommendation

If you regularly meet with clients or external stakeholders, we recommend keeping External meeting participants enabled to avoid friction at the start of meetings.

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