diio can analyze your WhatsApp and LinkedIn conversations the same way it analyzes meetings and calls: it extracts commitments, assesses the counterpart's mood and records the relevant topics. LinkedIn is captured with the diio Chrome plugin. WhatsApp can be connected in two ways: by linking your WhatsApp with a QR code from the diio app, or with the Chrome plugin.
You decide what gets analyzed
diio never captures conversations on its own. With the plugin there are two ways to enable it and both are up to you:
Chat by chat (default option). Inside WhatsApp Web or LinkedIn, you turn on the diio switch in the conversations you want analyzed. Everything else stays out.
Automatically (optional). Turn on each platform's toggle under My preferences › Meetings and chats › Chats, or in the plugin under Configure plugin → Automatic activation, so diio activates by itself when you open any chat. Recommended if you have a business WhatsApp or use LinkedIn mainly for work.
With QR linking (WhatsApp only), you approve number by number which conversations get analyzed: Accept or Skip.
Step by step with the plugin
Install the diio Chrome plugin and sign in with your SSO.
Open WhatsApp Web (web.whatsapp.com) or LinkedIn in a Chrome tab.
Turn on the diio switch in the conversations you want analyzed, or turn on automatic activation if you'd rather not do it one by one.
In "All conversations", filter by Channel → Messages to see the results, and narrow down with Social Network if you want to separate WhatsApp from LinkedIn.
To connect WhatsApp via QR, follow the steps in How to connect your WhatsApp to diio (QR).
When capture happens
With the plugin, it isn't in real time. diio captures the next time you open or refresh WhatsApp Web or LinkedIn in Chrome. If you chat from your phone during the day, those messages come in when you open the corresponding tab.
What diio analyzes
Messages are grouped by contact and processed as a single conversation in the Message channel, with whichever playbook applies. You get detected commitments, counterpart mood, playbook fields and, if you have the CRM connected, automatic syncing.
More detail
To get each platform up and running, see Connect WhatsApp to analyze your messages, How to connect your WhatsApp to diio (QR) and Connect LinkedIn to analyze your messages. For the technical detail of what it captures and what it doesn't, go to How the diio integration with WhatsApp and LinkedIn works.