If your team uses LinkedIn to follow up with prospects, clients, or candidates, diio can analyze those threads exactly as it analyzes a WhatsApp chat or a call: it detects commitments, evaluates the mood of the conversation, and records what was discussed.

As with WhatsApp, the connection requires no configuration in the diio app: just have the Chrome extension installed and open LinkedIn in that browser.

The diio Chrome extension captures LinkedIn message threads when you open or refresh the message inbox on linkedin.com. It sends them to diio, which processes them as Message-type conversations and groups them by contact.

Install the diio Chrome extension if you don't have it yet. (See: Install the diio Chrome extension.)

Pin the extension in the Chrome bar and log in with your SSO.

Enable the toggle "Automatically activate diio when opening a LinkedIn chat".

Open LinkedIn in a Chrome tab and log in with your LinkedIn account.

Navigate to the LinkedIn message inbox.

Done. Every time you open or refresh the inbox, diio captures the visible threads.

Same as with WhatsApp Web, capture occurs when you open or refresh LinkedIn in Chrome, not in real time. If you receive messages during the day and open LinkedIn at night, diio captures everything new at that moment.

The recommended frequency depends on your usage pace: if you manage many prospects via LinkedIn, opening the inbox once in the morning and once in the afternoon is usually enough to keep context up to date.

It depends on each CRM:

HubSpot -> the contact's name must match their LinkedIn name.

Salesforce, Pipedrive, Zoho, Odoo -> the LinkedIn profile URL inserted in the CRM contact is sufficient.

Scope: LinkedIn captures direct message threads. It does not capture comments on posts or group messages.