Skip to main content

How to create an API app

diio’s REST API allows you to integrate conversation data with external systems. The full technical documentation is available at developers.diio.com.

Steps

Go to Settings → API.

Click New API app.

Assign a descriptive name.

Select the required permissions scopes: Exports, Meetings, Phone Calls, Playbooks, Transcripts, Users, Commitments, Written Conversations.

Click Create. A Client ID and Client Secret will be generated.

Save the Client Secret in a secure place: it will not be shown again.

Authentication

The API uses JWT Bearer Auth. Tokens are valid for 1 hour and can be renewed with the refresh_token endpoint. Documentation available at: https://developers.diio.com/

Did this answer your question?