You can upgrade your plan from the Billing section in diio settings. From there you can move from the Starter plan to the Business plan. The Enterprise plan can't be selected from diio.
Before making the change
Before confirming the upgrade, review which capabilities your team needs to activate.
The Business plan lets you run a more advanced operation in diio: create teams, assign roles, manage playbooks by team and configure more fields per playbook.
The Enterprise plan is designed for companies that need custom configuration, advanced integrations and dedicated support.
How to upgrade to Business
Go to diio settings → Billing.
Click “Upgrade to Business”.
Review the details of the new plan, including:
price per seat,
included capabilities,
number of users,
prorated cost if the change happens during an active billing cycle.
Confirm the change.
Once confirmed, the Business plan becomes active and you can start configuring the new available capabilities, such as teams, roles and playbooks assigned to each team.
How to upgrade to Enterprise
Right now you can't switch to Enterprise from diio: the plan can't be selected in Billing and there's no contact button. If you're interested in this plan, contact the diio team.
Once the commercial terms are agreed, the diio team will activate the Enterprise plan in your account.
What happens after the upgrade
After the upgrade, the new plan's capabilities become available in your account according to the plan you contracted.
If you move to Business, you'll be able to configure teams, assign leaders and executives, manage playbooks by team and organize conversation visibility more effectively.
If you move to Enterprise, the diio team will support you in configuring advanced capabilities such as diio MCP, special integrations and a dedicated SLA.
The API and Webhooks are available on all plans. On the Starter plan you can have up to 4 webhooks.