The quality of diio's answer in Explore depends on the quality of the question. Vague questions produce generic answers; specific questions produce exact quotes from the transcript. These examples serve as a starting point and are organized by type of use.
Questions about the conversation content
"What objections did the counterpart raise?"
"Did they mention any vendor or competitor? What did they say about them?"
"What information did they ask us to send them?"
"What is the name of the project or initiative they described?"
"What aspects of the product or service raised the most doubts?"
Questions about commitments and next steps
"What did I commit to in this conversation?"
"What did the counterpart promise to do before the next meeting?"
"Was a date or a concrete next step defined?"
"What pending items were left without an assigned owner?"
Questions about tone and dynamics
"At what point in the conversation did the mood drop?"
"When did the counterpart show the most enthusiasm or interest?"
"Was there any moment of tension or disagreement?"
"Did the candidate ask about something specific with particular interest?"
Questions to prepare the follow-up
"What points were left unresolved that I need to revisit?"
"What is the summary of the conversation in three lines?"
"What context should I mention at the start of the follow-up email to show I was listening?"
Questions that don't work in Explore
These questions cover information beyond that conversation. For them, use the All conversations list, reports or the diio WhatsApp chat:
"What pending conversations do I have this week?" → use All conversations with filters.
"How is the process with this client going overall?" → review the full history of conversations with that contact.
"What is my average performance this month?" → check the Dashboard.
How to improve a vague question
If diio's answer is too generic, rephrase the question with more context:
Vague. "What did they say about the price?" → it may find nothing if "price" wasn't mentioned with that exact word.
Better. "Did they mention anything about the cost, budget, investment or value of the service?" → covers more related terms.