Alerts notify you automatically when a new conversation meets the filters you defined.
Prerequisites
You don't need a saved view: alerts aren't tied to views. You can create an alert from the conversation list (when you apply filters, "Create alert" appears) or from My preferences › Notifications › "+ Create new alert".
Steps
Go to All conversations.
Apply the filters you want to monitor (channel, team, stage, period, etc.).
Click Create alert. A 4-step wizard opens: What, How, When and Name.
What: define the filters; you can add or remove the ones you need.
How: choose the notification channel: email, Slack notification, or both.
When: define when you want to receive the alert: "Immediate", "Daily summary" or "Weekly summary".
Name: give the alert a name (it's required) and finish the wizard.
Result
Every time a new conversation enters your list with those filters, you'll receive the configured notification.
