In the diio Starter plan, user management is very simple because all users share the same role and level of access. There are no hierarchy settings or advanced permission controls.
All users have the same role
Every person who joins your workspace automatically becomes a Leader–Executive, meaning:
They have full access to their own meetings.
They can view the meetings of the entire team.
They can use diio normally in their conversations.
There are no viewer or observer roles in Starter.
All users count as paid seats.
How new users are added
Any colleague who logs in using their corporate email will automatically be added to your company’s account and increase the total number of seats billed in your plan.
You do not need to send invitations or manually approve users.
How to deactivate a user
Administrators can deactivate a user at any time from Company Settings → Users.
When you deactivate a user:
They immediately lose access to diio.
Their seat is still billed as part of your plan.
The conversation history analyzed by diio for that user will be permanently lost.
If you want to reduce the number of seats billed, contact the diio Support team to adjust your plan.
Summary
The Starter plan keeps user management simple:
Everyone has the same access and capabilities.
Everyone becomes a paid user automatically when they log in.
Administrators can deactivate users at any time, but this does not reduce seat billing.
Deactivating a user permanently deletes their meeting history.
If you need to manage different roles or assign observers or leaders separately, consider upgrading to a Business or Enterprise plan.