diio splits the administrator role into four sub-roles that can be assigned independently or in combination to the same person. This lets you distribute administrative responsibilities without giving everyone full access. The Starter plan has no sub-roles: there's a single "Administrator" role.
Main Administrator
Has control over who holds administrator roles. Can be assigned every possible administrator role.
Teams Administrator
Manages the team structure and playbooks within diio:
Create, edit and delete teams.
Assign Leaders, Coordinators and Executives to teams.
Move people between teams.
Create, edit and delete playbooks (Coordinators can also manage them).
Billing Administrator
Manages everything related to payment and the contract:
Add and change the payment method.
Edit tax information (company name, RUT, address).
Download invoices and payment history.
Purchase or release seats.
Change plan or start a trial.
On the Enterprise plan, the Billing page is hidden for this role.
Settings Administrator
Manages integrations and the analysis system configuration:
Connect and configure integrations (CRM, calendar, messaging, Slack).
Configure specific fields and CRM mapping.
Manage the company glossary and validations.
Manage API and Webhooks